Operations & Info Management 320 - Quality Management
Fall
2019
01
3.00
Shirley Shmerling
TU TH 10:00AM 11:15AM
UMass Amherst
31454
School of Management 106
sshmerling@isenberg.umass.edu
Quality control concepts including: fundamental computer and statistical concepts: Statistical Process Control (SPC) using control charts; methods for quality improvement; acceptance sampling; industrial experimentation and reliability.
Open to HTMGT, RES-ECON, SPTMGT and ISOM majors only. Pre Req: OIM 301 OIM majors and Isenberg majors should monitor the course via SPIRE for seat availability. If you add yourself to the SPIRE waitlist, please ensure you do not enroll in a course that conflicts with this course.