Isenberg School of Management 637 - Analysis/General Managers

This course surveys the practical frictions managers encounter when solving problems and getting organizations to move forward and make progress. These frictions include ambiguity, imperfect information, politics, and flawed human beings. In working through a series of difficult cases, drawn from both academic and popular sources, students learn a set of techniques for overcoming these frictions. Students emerge with a broader appreciation for the general manager's job, and with the ability to avoid getting stuck on issues which can otherwise fluster junior executives.

Open to on-campus MBA students and MS Engineering Management students.