Hospitality & Tourism Managmnt 397S - ST-Sustainable Service Mangmnt

Examines principles and issues regarding managing sustainability in service contexts. Normative as well as descriptive models of human behavior with respect to the environmental, social justice, and economic development dimensions of sustainable service management, from both the employee and customer points of view. Cases and examples, particularly drawn from hospitality- and tourism-related industries.

PreReq: HT-MGT 100 & 260 Suggested Pre-requisite: MGMT 366: Foundations of Sustainable Enterprise.