Operations & Info Management 320 - Quality Management
Fall
2018
01
3.00
Shirley Shmerling
TU TH 10:00AM 11:15AM
UMass Amherst
78153
School of Management rm 108
sshmerling@isenberg.umass.edu
Quality control concepts including: fundamental computer and statistical concepts: Statistical Process Control (SPC) using control charts; methods for quality improvement; acceptance sampling; industrial experimentation and reliability.
This class is open to BBA-OIM majors only. Pre Req: OIM 301