Hospitality & Tourism Managmnt 240 - Lodging Operations Management

Fall
2020
02
3.00
Jintao Ma
M W 1:25PM 2:15PM
UMass Amherst
61762
Fully Remote Class
ema@isenberg.umass.edu
This course examines practices and systems utilized in managing and operating today's modern lodging establishments. Topics covered include: front office operations, guest service and accounting, revenue management, security and safety, and housekeeping as well as issues related to coordination with other departments such as food and beverage or sales.
Open to Hospitality & Tourism Management majors only. Pre Req: HT-MGT 100
Permission is required for interchange registration during the add/drop period only.
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