Communication 494DI - Conflict and Collaboration
Spring
2020
01
3.00
Alena Vasilyeva
TU TH 10:00AM 11:15AM
UMass Amherst
41016
Hasbrouck Lab Add room 113
vasilyeva@umass.edu
This course examines conflict and collaboration in relation to language, processes of human interaction, and the rich settings where people conduct their lives. We'll study communicative approaches to argumentation and focus on disagreement management and interventions to improve communication. We will investigate conflict and collaboration both in ordinary face-to-face conversations and in professional settings, including dispute mediation and the workplace. We will also analyze how cultural issues can produce miscommunication and conflict. This course satisfies the Integrative Experience requirement for BA-Comm majors
Open to Senior and Junior Communication majors only. It is highly recommended that students have taken COMM 118. This course was formerly numbered COMM 492P. If you received credit for taking COMM 492P, you cannot receive credit for taking this class.
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