Hospitality & Tourism Managmnt 240 - Lodging Operations Management
Fall
2023
02
3.00
Yehchan Lee
; M W 1:25PM 2:15PM
UMass Amherst
79181
School of Management 106
yehchanlee@umass.edu
This course examines practices and systems utilized in managing and operating today's modern lodging establishments. Topics covered include: front office operations, guest service and accounting, revenue management, security and safety, and housekeeping as well as issues related to coordination with other departments such as food and beverage or sales.
Open to Hospitality & Tourism Management majors only. Pre Req: HT-MGT 100