Hospitality & Tourism Managmnt 240 - Lodging Operations Management
Spring
2025
01
3.00
Kathy Mei-An Chen
TU TH 8:30AM 9:45AM
UMass Amherst
47088
Sch of Management G26
kathychen@isenberg.umass.edu
This course examines practices and systems utilized in managing and operating today's modern lodging establishments. Topics covered include: front office operations, guest service and accounting, revenue management, security and safety, and housekeeping as well as issues related to coordination with other departments such as food and beverage or sales.
Open to Hospitality & Tourism Management majors only. Pre Req: HT-MGT 100