Hospitality & Tourism Managmnt 240 - Lodging Operations Management
Fall
2026
01
3.00
Zixi Peng
TU TH 8:30AM 9:45AM
UMass Amherst
14278
School of Management 124
lavipeng@isenberg.umass.edu
This course examines practices and systems utilized in managing and operating today's modern lodging establishments. Topics covered include: front office operations, guest service and accounting, revenue management, security and safety, and housekeeping as well as issues related to coordination with other departments such as food and beverage or sales.
Pre Req: HT-MGT 100