Operations & Info Management 301 - Intro to Operations Management
Fall
2026
04
3.00
Joshua Gladstone
M W 2:30PM 3:45PM
UMass Amherst
16676
School of Management 127
jdgladstone@umass.edu
An introduction to operations management in manufacturing and service industries. Emphasis on learning the basic principles, using MS EXCEL, required to organize and manage service and manufacturing organizations. Topics may include improved facility layout, project management, supply-chain management, Just-in-Time systems, inventory management, scheduling, and work force management. Discussions of real world applications frequently used to demonstrate concepts.
Open to sophomores, juniors, and seniors with a major in the Isenberg School of Management and Business minors. Enrollment in this class is managed by the Isenberg Undergraduate Programs Office. Please do not contact the instructor with enrollment inquiries. Please direct questions to the Isenberg Undergraduate Programs Office at undergrad@isenberg.umass.edu.