Operations & Info Management 301 - Intro to Operations Management

Spring
2026
04
3.00
Michele Burch

TU TH 4:00PM 5:15PM

UMass Amherst
81561
School of Management 129
mburch@isenberg.umass.edu
An introduction to operations management in manufacturing and service industries. Emphasis on learning the basic principles, using MS EXCEL, required to organize and manage service and manufacturing organizations. Topics may include improved facility layout, project management, supply-chain management, Just-in-Time systems, inventory management, scheduling, and work force management. Discussions of real world applications frequently used to demonstrate concepts.

Open to sophomore, junior, and senior BBA students in the Isenberg School of Management and Business minor students. RES-ECON211/212,STAT240,OIM240 Enrollment is managed by the Undergraduate Programs Office. Please do not contact the instructor with enrollment inquiries.

Permission is required for interchange registration during the add/drop period only.