Operations & Info Management 420 - High Performance Organizations

Spring
2026
02
3.00
Michele Burch

TU TH 1:00PM 2:15PM

UMass Amherst
81551
School of Management N145
mburch@isenberg.umass.edu
This course is designed to teach future leaders what they need to know in order to build high-performance operations with world-class processes, continuous improvement and innovation. We cover the most cutting-edge methodologies and tools, together with the most important soft skills required, to create lean and responsive operations that deliver the highest quality services and products.

Open to OIM majors. Pre Req: OIM 301 OIM majors should monitor the course via SPIRE for seat availability. If you add yourself to the SPIRE wait list, please ensure you do not enroll in a course that conflicts with this course.

Permission is required for interchange registration during the add/drop period only.