Isenberg School of Management 670 - Operations Management
Spring
2026
01
3.00
Arzum Akkas
M W 8:00AM 9:45AM
UMass Amherst
82545
School of Management 210
aakkas@isenberg.umass.edu
The goal of this course is to teach leaders what they need to know in order to build high-performance operations with world-class processes of innovation and continuous improvement. We cover the most current methodologies and tools, together with the most important soft skills required, to create efficient and responsive operations that deliver the highest quality services and products.
Open to full-time MBA students in the Isenberg School of Management and MS Engineering Management students. For MBA students only