Paul M Provost

Submitted by Anonymous (not verified) on
Primary Title:  
Cook
Institution:  
UMASS Amherst
Department:  
UMass Dining - Retail
Email Address:  
pmprovost@umass.edu
Telephone:  
413-577-8235

Michael Heffernan

Submitted by Anonymous (not verified) on
Primary Title:  
Info Technology Lead
Institution:  
UMASS Amherst
Department:  
Information Technology
Email Address:  
michael.heffernan@umass.edu
Telephone:  
413-545-4021
Office Building:  
Draper Hall

Michael P Bates

Submitted by Anonymous (not verified) on
Primary Title:  
Technical Assistant (Educ)
Institution:  
UMASS Amherst
Department:  
Research & Engagement
Email Address:  
bates@umass.edu
Office Building:  
Integrated Sciences Building

ST-Services Marketng Managemnt

This course addresses the essentials of marketing management as applied to service industries such as health care, hospitality, financial, technology, consulting, and other service providers. Such topics as service quality, segmentation, positioning, consumer expectations, service recovery, internal marketing and relationship marketing are presented, discussed, and analyzed.

ST-AdvTechWindEnergy2

This is a multidisciplinary course intended for students with a physical science or engineering background wishing to pursue a technical approach to wind energy. It assumes some basic knowledge of STEM (Science, Technology, Engineering and Math) disciplines.

ST- Adv Wind Power Conversion

This course focuses on the electrical aspect of wind energy. The topics include introduction to wind energy systems, power converters for wind turbines, wind energy system fundamentals, wind generators, power converters, fixed- and variable-speed induction generator based wind energy systems, doubly fed induction generator based wind turbines, synchronous generator based wind generation systems, control schemes, and transient and steady-state analysis.

ST- American Slavery

This advanced course explores the role of the institution of racial slavery in the United States. We will examine the economic, political, and social importance of slavery in the development of the United States, paying special attention to recent literature reexamining the relationship between nineteenth-century slavery and capitalism. Although our focus will be on the enslavement of Africans and African Americans, we will also learn about study Native American slaves and enslavers.

ST- Immunoengineering

This course will first provide an understanding of basic immunology and then transition to apply these fundamental principles to the design of immunoengineering solutions to biomedical disease challenges. Basic immunological principles that we will cover in the first part of the course include the cells of the immune system and their function, innate and adaptive responses, antigen presentation, T and B cell responses, and immunological memory.

ST- Biotransport

An introduction to transport phenomena in biological systems covering fundamental principles of fluid mechanics and mass transfer at the cellular, tissue, and organ levels. Topics include macroscopic and microscopic mathematical descriptions of physiological fluid mechanics in circulation and tissue and mass transport related to convection and diffusion in biological systems; transmembrane and transvascular transport; biochemical interactions; mass separations; and kinetics of biochemical reactions.
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