Business Proc&Enterprise Syst

This course exposes students to how core business concepts are implemented in real-world organizational settings. Key business processes covered include procurement (materials management), fulfillment (sales), and production (manufacturing). The class meets in a computer lab and enables hands-on experience, with instructor guidance, to the ERP solution from SAP, the world's largest business software company. Using the system's core modules and data warehouse, students will gain insight into online transaction processing (OLTP) and online analytical processing (OLAP).

High Performance Organizations

Recent advances in the areas of productivity and quality improvement. Specific topics include all or some of: ISO 9000, Total Quality Management, Lean Thinking, Materials Requirements Planning (MRP), and miscellaneous techniques from Just-in-Time. If time permits, topics from one or more of the American Production and Inventory Control Society's (APICS) certification exams for the CPIM (the Operations Management counterpart to the CPA in accounting). Includes team field project at a local company.

Quality Management

Quality control concepts including: fundamental computer and statistical concepts: Statistical Process Control (SPC) using control charts; methods for quality improvement; acceptance sampling; industrial experimentation and reliability.

Intro to Operations Management

An introduction to operations management in manufacturing and service industries. Emphasis on learning the basic principles, using MS EXCEL, required to organize and manage service and manufacturing organizations. Topics may include improved facility layout, project management, supply-chain management, Just-in-Time systems, inventory management, scheduling, and work force management. Discussions of real world applications frequently used to demonstrate concepts.
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