Management principles and practices relating to the maintenance of lodging and food service facilities. Systematic control of hospitality spaces and engineering systems to safeguard customer and employee health, efficiently manage operations, and maximize physical value. Property Management and Revenue Management Systems explored. Prerequisites: ACCOUNTG 221, HT-MGT 240.

Human resource management in food service, hotels, and the travel industry. Functions of leadership motivation, job design, recruitment, wage and salary administration, performance appraisal. Training in health and safety.

Focus on detailed and advanced methods and issues regarding the management of private club management. Topics include: career planning, club bylaws and rules, legal issues, ethical issues, facility design and management and special enterprises within the clubs, break even and financial analysis, club feasibility and marketing, research in clubs, membership services, CCM certification and promotion/public relations.

The purpose will be to expose the student to the variety of marketing, advertising and promotion techniques and theories that serve to attract business and attention to hospitality products, services and experiences. Topics covered include the market environment in which the firm(s) operates including the communication principles and objectives; and their effective application to the selling and merchandising of hotels, restaurants, tourist and recreation attractions.

Practices and systems utilized in the operational management of the front office, reservations, uniform service, and housekeeping areas within a hotel. Prerequisite: HT-MGT 100.

Examines the history and development of gaming, casino operations including slots, table games, sports and Internet betting, credit and casino accounting, casino hotels and casino foodservice, and the marketing of the core gaming products. A central focus will be on current trends as well as the primary management and financial elements unique to operating a casino. Prerequisite: HT-MGT 100.

The overall outcome of this course is to enhance the skill and knowledge set of learners in the area of leadership, such that the learning provides theoretical and practical capacity development of the learners to lead and influence others in their roles within the hospitality and tourism industry.

An introduction to the entertainment industry for those students looking to pursue a career in the field of entertainment. Aim is to provide students with a basic understanding of the business of entertainment, focusing on the following segments: Film, Television, Radio, Theatre, Music, Travel/Tourism, and Sports. While the primary focus of the course is on the entertainment industry and how it relates to hospitality and tourism, students will also gain the tools to effectively manage and lead, organize, and market within the industry segments.

Work experience in the hospitality and tourism industry. Students must complete 400 hours of either paid or non-paid work. Employer verification required.